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• Your marketing says I can get a discount on the price by booking before a specific date yet I’m being asked to pay the advertised rate.

  Any promotional rates given by Emap are based on the full delegate fee. Any special offers or discounts are already reflected in the advertised rates. Special offers may not be used with any other discounts.

• The programme seems to have changed from the time I booked. Can I get a refund?

  We put our programmes together through extensive and on-going research in order to offer you the most up-to-date and relevant programme we can. We recruit speakers dependent on that programme. This does mean that our programmes may change and evolve over the duration of our campaign. Other times it may be necessary due to unforeseen circumstances to alter the programme, venue and speakers and Emap reserves the right to do so. Regrettably this means that no refunds or credits can be issued in line with our cancellation policy.

• How do I find the venue?

  Please visit the conference website where you will find a link to the conference venue. Please do check the venue information prior to attending the event.

• How can I sponsor or exhibit at an event?

  If you are interested in sponsoring or exhibiting at an event, please complete the sponsorship opportunities form or contact 0845 056 788.